Legal
Privacy Policy
Draft structure for review. Final wording, retention periods and the controller entity must be confirmed by legal and compliance before publication.
1. Overview
This policy explains how AVD Gate collects, uses and protects personal data when you visit avdgate.com, contact our sales team or use our payment services. It applies to merchants, their representatives and website visitors.
2. Data we collect
Depending on how you interact with us, we may process:
- Contact details submitted through our sales form, such as name, email address and message content.
- Business and onboarding information required to verify a merchant, including company details and beneficial ownership data.
- Transaction data processed on behalf of merchants, such as amounts, currencies, payment method type and status.
- Technical data collected automatically, including IP address, device and browser information and pages viewed.
3. How we use data
We use personal data to respond to enquiries, provide and operate payment services, verify merchants, prevent fraud and financial crime, meet legal and regulatory obligations, and improve the reliability and security of our platform.
4. Legal bases
We rely on the performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing the service, and, where required, your consent. Where consent is the basis, it can be withdrawn at any time.
5. Sharing and transfers
Data may be shared with payment networks, acquiring and issuing institutions, identity verification and fraud prevention providers, professional advisers and competent authorities. Where data is transferred outside the country of collection, appropriate safeguards are applied.
6. Retention
Personal data is kept only as long as necessary for the purposes described above and for the periods required by applicable financial, anti-money-laundering and accounting legislation. Retention schedules to be confirmed.
7. Your rights
Subject to applicable law, you may request access to your data, correction of inaccurate data, deletion, restriction of processing, portability, and you may object to processing based on legitimate interests. Requests are handled within the statutory time limits.
8. Security
We apply organisational and technical measures appropriate to the risk, including access controls, encryption in transit and monitoring of our infrastructure.
9. Contact
Questions about this policy or your data can be sent to support@avdgate.com.